Frequently Asked Questions
Everything you need to know about your SCL Collectibles order.
What is the processing time for my order?
Most orders are processed within 2-3 business days. During peak seasons or exclusive drops, processing may take up to 5 business days before shipping.
How do you ensure the authenticity of your apparel?
Every item at SCL Collectibles undergoes a rigorous multi-point inspection process by our experts to ensure 100% authenticity before it reaches your doorstep.
What is your return policy for collectibles?
We offer a 14-day return window for items in their original, unworn condition with all security tags intact. Please note that shipping fees are non-refundable.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.